Frequently Asked Questions

Taking a Tour

What kind of pets do you allow?


Our pet policy allows a maximum of two pets per apartment with a combined weight limit of 100 pounds. Please note that certain breed restrictions apply. Ask our leasing team for more details. 

Are there any deposits, special fees, or monthly charges to have a pet?


Yes, there is a $35 monthly pet rent per pet and a non-refundable pet fee of $350 per pet.

What must I bring with me to tour an apartment?


You must have a government issued photo ID to tour our property. We will also validate your parking while touring our community. Our parking garage is located at 305 W. Fayette Street, Baltimore MD 21201.

What are the income and credit qualifications?


Gross income is three times the monthly rent. Credit and criminal background are verified through a third party.

Is my security deposit totally refundable?


The security deposit is 100% refundable if you return the apartment in clean condition and there are no damages above normal wear and tear.

If I get a job transfer, can I break the lease?


Anyone can break a lease by providing a 60-day written notice and paying a termination fee in accordance with your lease buyout agreement.

Can I change to a month-to-month lease plan after my first year?


Yes a month-to-month fee may apply.

Do you accept leases for short terms?


Yes. Please ask your Leasing Professional for details on availability and terms.

Am I required to have renters insurance?


Yes.

Do you offer furnished apartments?


No, we do not offer furnished apartments; however, please see your Leasing Professional for a referral if you need furnishings for your apartment.

Do you offer corporate apartments?


Yes.

If something needs to be repaired in my apartment, how do I report it?


24-hour emergency maintenance services are provided by calling the onsite leasing office phone number. For non-emergencies we have an online portal or call our office. 

Do you have reserved parking?


Yes we have enclosed garage parking and are $165.00 per car, per month.

Do you have cable services?


Yes.

Does the property have a fitness center?


Yes.

Does the property have a swimming pool?


No.

Does the property offer on-site recycling?


Yes.

Are gas grills permitted at your property?


No, but we do have a grill area in our courtyard.

Is there any additional storage space available at your property?


Yes.

Are residents permitted to paint their apartment?


Yes, as long as the apartment is returned to its original condition upon move out.

Will you accept my delivery packages for me?


Yes, all packages are accepted by our concierge at the Luxer Lockers.

Do you have a list of Preferred Employers?


Yes! Please ask your Leasing Professional for details.